Accessibility is more than a legal requirement—it is an opportunity to expand your reach, strengthen customer relationships, and create spaces where everyone feels welcome.
From Compliance to Connection is a four-part webinar series that equips businesses, municipal entities, and community organizations with practical tools to improve accessibility and enhance communication. Participants will learn how small, intentional changes can create meaningful impact for customers, employees, families, visitors, and community members alike.
Through interactive discussions, real-world examples, and practical tools, attendees will leave with a deeper understanding of accessibility and a clear framework for turning good intentions into meaningful action.
Topics include:
Practical accessibility strategies in everyday operations
Clear, inclusive communication and customer experience practices
Simple ways to strengthen connection and participation
Participants will receive an easy-to-use toolkit to guide accessibility updates across their organization, with practical strategies that can be applied to key aspects of the customer experience, including signage, websites, communications and language, and event materials.
Facilitation Team: Ky Kennedy and Cameron Kempson
Four weekly Wednesday webinars
September 16 - October 7
12:00 - 12:45pm: Facilitated discussion
12:45 - 1:00pm: Consultation (optional)
Virtual webinar using Zoom weblink (will be provided to all confirmed registrants)
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