Privacy Policy

Centered Resources, LLC is committed to protecting your privacy and ensuring your information is handled in accordance with the General Data Protection Regulation (GDPR) and the Web Content Accessibility Guidelines (WCAG). This Privacy Policy outlines how we collect, use, store, and share your personal data when you visit our website or engage with our services.

Who We Are

We are a disability-led educational and consulting firm committed to centering the voices of people with lived experience. Our services include consulting, education, and resource development for businesses, nonprofits, and public agencies.

Our contact details are:
Centered Resources, LLC
Email: info@centeredresources.com

What Personal Data We Collect

We may collect the following types of personal data:

  • Contact Information: name, email address, phone number, organization name, and job title when you contact us or sign up for updates.

  • Technical Data: IP address, browser type, operating system, and usage data through cookies and analytics tools.

  • Service Data: information you provide when engaging with our services (e.g., project scope, accessibility needs).

  • Accessibility Requests: information voluntarily provided to ensure digital communication is accessible.

How We Use Your Data

We collect and process your data for the following purposes:

  • To respond to inquiries and provide consulting and educational services;

  • To manage and maintain client relationships;

  • To send relevant updates or information you have requested;

  • To improve our website accessibility, content, and user experience;

  • To comply with legal obligations and protect our rights.

Our lawful bases for processing your data under GDPR include:

  • Your consent (e.g., subscribing to updates);

  • The necessity to perform a contract (e.g., service delivery);

  • Our legitimate interests (e.g., service improvement and outreach);

  • Legal compliance.

How We Protect Your Data

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include secure servers and role-based access controls.

Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you;

  • Correct or update inaccurate or incomplete data;

  • Request erasure of your personal data;

  • Restrict or object to processing of your data;

  • Withdraw consent at any time;

  • Request data portability.

To exercise these rights, please email us at info@centeredresources. We will respond within 30 days.

Cookies and Tracking Technologies

We use cookies to improve site functionality, analyze traffic, and understand user behavior. You can control cookie preferences via your browser settings.

Our site uses tools that may process anonymized IP addresses and session data for performance and analytics purposes, in compliance with GDPR.

Accessibility Commitment (WCAG)

We are committed to ensuring our website is accessible to everyone, including people with disabilities. Our website follows WCAG 2.1 AA standards. If you encounter any barriers while using our site, please contact us at info@centeredresources.com, and we will provide an accessible alternative or resolve the issue promptly.

Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law. When data is no longer needed, we securely delete or anonymize it.

Data Sharing and Transfers

We do not sell your data. We may share data with trusted service providers (e.g., website hosting, email platforms) under strict confidentiality and data protection agreements.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of these sites. We recommend reviewing their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or technology. We encourage you to review it periodically. The date of the latest revision will always be listed at the top.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we process your personal data, please contact:

Centered Resources, LLC
Email: info@centeredresources.com